Overview
ase367 operates at https://ase367.ws and provides online casino games, cricket betting, and fishing games to players in Bangladesh. This Privacy Policy explains what information ase367 collects when you use the platform, how that information is used, and what choices you have. Reading this policy takes about five minutes and helps you understand exactly where your data goes.
By creating an account or continuing to use ase367, you agree to the practices described here. If you do not agree with any part of this policy, please stop using the site and contact us at [email protected] to close your account.
Information We Collect
ase367 collects information in two ways: directly from you when you register or transact, and automatically when you browse or play.
Information you provide directly
- Full name, date of birth, and nationality (required at registration)
- Email address and mobile phone number
- bKash, Nagad, Rocket, Upay, or bank account details used for deposits and withdrawals
- Identity documents submitted for KYC verification: National ID Card (NID), Passport, or Driving Licence
- Selfie or photo for identity confirmation when requested
- Any messages you send to our 24/7 live chat or email support team
Information collected automatically
- IP address, device type, operating system, and browser version
- Pages visited, time spent, game sessions, bet amounts, and win/loss records
- Mobile app usage data when you use the ase367 Android app (version 3.5.14)
- Cookie identifiers and session tokens (see the Cookies section below)
- Deposit and withdrawal timestamps, transaction IDs, and payment method used
Why We Use Your Information
ase367 uses collected information for specific, clearly defined purposes. We do not use your data for anything outside the list below without asking you first.
| Purpose | Legal Basis |
|---|---|
| Creating and managing your ase367 account | Contract performance |
| Processing deposits via bKash, Nagad, Rocket, Upay or Bank Transfer | Contract performance |
| Processing withdrawal requests (minimum ৳1,000, paid within 9 minutes) | Contract performance |
| KYC identity verification before your first withdrawal | Legal obligation |
| Detecting and preventing fraud, money laundering, and underage play | Legal obligation / Legitimate interest |
| Providing 24/7 live chat and email customer support | Contract performance |
| Calculating and crediting bonuses (e.g., reload bonus, daily cashback) | Contract performance |
| Sending transactional notifications (deposit confirmed, withdrawal sent) | Contract performance |
| Sending promotional messages about offers on ase367 (opt-out available) | Consent |
| Improving site performance and game recommendations | Legitimate interest |
When We Share Information
ase367 does not sell your personal information to third parties. We share data only in these situations:
- Payment processors: bKash, Nagad, Rocket, Upay, and partner banks receive only the transaction details needed to complete a deposit or withdrawal.
- Game providers: Red Tiger, JILI, Sexy Gaming, KA Gaming, Pragmatic Play, and PG Soft receive a session token and player ID to load games. They do not receive your name, phone number, or payment details.
- KYC service providers: Copies of your identity documents may be passed to a third-party verification partner under strict data-processing agreements.
- Legal and regulatory authorities: If required by applicable law or a valid legal request, ase367 will disclose the minimum information necessary.
- Fraud prevention services: Anonymised device and behaviour signals may be shared with anti-fraud tools to protect all players on ase367.
All third-party partners who handle data on behalf of ase367 are bound by written data-processing agreements that prohibit them from using your information for their own marketing or sharing it further.
How Long We Keep Records
ase367 keeps different types of information for different lengths of time, based on legal requirements and legitimate business needs.
- Account and KYC documents: Retained for a minimum of five years after account closure to comply with anti-money-laundering obligations.
- Transaction records (deposits, withdrawals, bets): Retained for five years.
- Customer support conversations: Kept for two years to help resolve disputes.
- Marketing consent records: Kept until you withdraw consent, then deleted within 30 days.
- Anonymous analytics data: Aggregated and kept indefinitely; it cannot be traced back to you.
Keeping Your Account Secure
ase367 uses industry-standard technical measures to protect your information at all times. These include TLS encryption on all data in transit, encrypted storage of passwords and payment credentials, and access controls that limit which staff can view sensitive records.
Cookies and Similar Tools
ase367 uses cookies and similar browser storage to keep you logged in, remember your preferences, and measure how players use the site. Here is a plain-language breakdown of what each type does.
- Essential cookies: Required for login sessions, the game lobby, and deposit flows. Disabling these will prevent ase367 from working.
- Preference cookies: Remember your chosen language, odds format, and game category so you do not have to reset them each visit.
- Analytics cookies: Count page views and track which games are most popular. Data is aggregated and not tied to your name.
- Marketing cookies: Used only if you arrived via a referral link, to attribute the sign-up correctly. No retargeting ads are served by ase367 itself.
You can clear cookies at any time in your browser settings. Clearing essential cookies will log you out of ase367.
Your Rights as a Player
You have the following rights over the information ase367 holds about you. To exercise any of these rights, email [email protected] with the subject line "Data Request" and your registered mobile number.
- Access: Request a copy of all personal data ase367 holds on you. We will respond within 30 days.
- Correction: Ask us to correct inaccurate information, such as a misspelled name or wrong date of birth.
- Deletion: Request deletion of your account and associated personal data, subject to our legal retention obligations.
- Restriction: Ask us to pause processing your data while a dispute is being resolved.
- Portability: Receive a structured, machine-readable export of the data you provided directly (e.g., profile information and deposit history).
- Withdraw consent: Opt out of marketing messages at any time by clicking "Unsubscribe" in any email or by messaging live chat.
Players Under 18
ase367 is strictly for players aged 18 and above. We do not knowingly collect or store personal information from anyone under 18. If a parent or guardian believes their child has created an account on ase367, please contact [email protected] straight away. We will verify the report and close the account promptly, deleting associated data within 7 days.
Age verification is part of our KYC process. Any account that cannot confirm the player is 18 or older will be suspended until a valid identity document is provided.
Updates to This Policy
ase367 may update this Privacy Policy when our services change, when we add new payment methods, or when legal requirements shift. The "Last updated" date at the top of this page will always reflect the most recent version.
If we make a significant change that affects how we use your personal data, we will notify you by email or by an in-app message on the ase367 platform at least 14 days before the change takes effect. Continuing to use ase367 after that date means you accept the updated policy.
Get in Touch
If you have any question about this Privacy Policy, want to exercise your data rights, or need to report a concern, reach us through these channels:
- Email: [email protected]
- Live Chat: Available 24/7 from the ase367 website or Android app
- Post: Write to the Data Privacy Team, ase367, with your registered mobile number and a clear description of your request
We aim to acknowledge all data-related enquiries within 48 hours and resolve them fully within 30 days.